Terms & Conditions

By accessing this website or engaging Rain Drop IT Services Pvt. Ltd. for any service, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please discontinue use of the website and our services.

We provide UI/UX design, mobile app development, website development and application support and maintenance services. The exact scope, deliverables, timelines and commercials for any engagement are defined in a separate written proposal, quotation or agreement, which will prevail over these general terms where they differ.

You agree to provide accurate information, content, approvals and access required for us to deliver the agreed services on time. Delays in providing inputs or feedback may affect delivery schedules and project costs.

Fees, payment milestones and taxes are as stated in the applicable proposal or invoice. Invoices are payable within the period stated on the invoice. We may pause work on an engagement where invoices remain unpaid beyond the agreed due date.

On receipt of full payment, ownership of the custom deliverables created specifically for your project passes to you. We retain ownership of our pre-existing tools, frameworks, libraries, and of our own products such as Vidya SMS, Vidya ERP and Eplots, which are licensed and not sold. Third party software remains subject to its own licence terms.

Each party will keep the other party's non-public business, technical and commercial information confidential and use it only for the purpose of the engagement.

We deliver our work with reasonable skill and care. Defects reported in delivered work within the agreed warranty period will be corrected at no additional charge. Changes to agreed scope, new features and ongoing maintenance are chargeable and covered by a separate support arrangement.

To the extent permitted by law, our total liability arising out of any engagement is limited to the fees paid for that engagement. We are not liable for indirect, incidental or consequential loss, including loss of profit, revenue or data.

Our websites and applications may rely on third party hosting, payment, analytics or communication services. We are not responsible for the availability, performance or policies of those third parties.

Either party may terminate an engagement with written notice as set out in the applicable agreement. On termination, you agree to pay for all work performed and costs committed up to the termination date.

These terms are governed by the laws of India, and the courts at Bangalore, Karnataka shall have exclusive jurisdiction over any dispute.

For any question about these terms, write to office@rdits.in or call +91 9036354451.